Book a quote
Service 01 · the lead job
In a managed building the move is a chain of permissions before it's a day of lifting: the goods lift window, the dock clearance, the strata paperwork. We run that chain for a living, and it shows on the day, when nothing on the run sheet is a surprise.
The chain, in order
We contact your building manager with the dates you're aiming for. Popular slots go first: end of month, Fridays and Saturdays. Midweek is the smart money, and if your building's calendar is tight we tell you before you've planned around it.
Certificate of currency, the building's move form, the common-property protection plan. Sent to the manager before they chase anyone. If the building holds a move bond, you hear it from us first, in plain words.
You get the times in writing: when the truck docks, when the lift is ours, when the unload window opens at the other end. Everyone works from the same sheet, including your building manager.
Docks & truck sizing
Residential docks have height limits, and a truck that doesn't clear the bar unloads from the street, which slows everything and annoys everyone. So dock clearance is one of the first questions we put to your manager, and we send the truck that fits it. If there's no dock at all, we plan the street window instead: loading zone, clearway hours, the lot.
Inside the building it's curtains in the lift, runners on the lobby floor where the building wants them, and door jambs padded. The building stays friends with you, which matters, because you're about to live there or you've just left.
Whose job is what
| The task | Yours | Ours |
|---|---|---|
| Pick the target week (the planner helps) | ✓ | |
| Request the goods lift window from the manager | ✓ | |
| Certificate of currency to the building | ✓ | |
| The building's move form | with you | ✓ |
| Pack the cartons (or ask us to) | ✓ | optional |
| Lift curtains, floor runners, door padding | ✓ | |
| Size the truck to the dock | ✓ | |
| Keys, fobs and the final walk-through | ✓ | with you |
The deeper version of all this lives in two guides: Booking the lift and The strata paperwork, translated.
What it costs
Two movers and a truck, $200 an hour booked online ($250 standard). Bigger apartments step up to three movers at $250 online. Hours depend on lifts, floors and how packed you are, and the written quote puts an honest estimate on yours before you commit.
Asked often
A certificate of currency: one page from an insurer confirming a policy is active. Buildings ask so that an uninsured mover never touches their lift. Supplying it is our job and we do it without being chased; the long version is in the strata paperwork guide.
It happens, especially at the end of the month. The fix is order of operations: we ask the manager for the closest workable window, and if the gap is real we'll talk through options honestly, from a part-move of essentials to short storage between dates. What we won't do is pretend a booking exists.
Constantly. The two-mover crew at $200 an hour online exists precisely for studios and one-beds, and a well-run lift window makes short work of them.
Yes, it's just a different page of our book: see village and walk-up moves.
Ready when your building is
Two minutes on the form: where you're moving, roughly what's coming, and the week you're aiming for. We call you back, talk to your building manager if there is one, and lock the window.
