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Service 02 · the flipside
Kirribilli, McMahons Point, Lavender Bay, Waverton, Kurraba Point. No loading dock, no goods lift, often no straight staircase. What these places have instead is furniture worth carrying properly and streets a big truck can't sit in. Both are our kind of problem.
The method
Village streets here are narrow, kerbs are contested, and half the lanes are one-way. We plan the truck's spot before the day: the signs, the clearway hours, the turning room. A compact truck close beats a big truck far away, even if it means a second trip.
Edges, banisters and doorframes padded before the first lift. Straps on the heavy pieces, two sets of hands on anything with a corner, and the tightest turn measured, not guessed at from the doorway.
The furniture in these flats has usually outlived a few leases: timber, marble, pieces with a story. Felt blankets and film before it moves an inch, because a stair carry forgives nothing.
Honest talk
Not because of a surcharge; we don't do those. Because stairs take time and crews are billed by the hour. Three flights with a two-mover crew is slow; the same flights with a third mover often costs less overall because the hours drop. When you enquire, tell us the flights and we'll give you both numbers so you can choose with your eyes open.
Asked often
There's almost always a workable answer once someone stands on the street and looks: a loading zone within trolley distance, a neighbour's driveway asked nicely, a timed window when the kerb is legal. That scouting is part of the job, not a favour. Worst case we shuttle with a van, and we'll have told you before the day, not during it.
Usually, and we'd rather measure than promise: sofa dimensions and a photo of the turn tell us most of it before we arrive. When a piece truly won't go, we say so early and talk options, from removing feet and doors to lowering over a balcony where it's safe and sensible. What you won't get is a scraped wall and a shrug.
Sometimes. There's no lift booking to wait on, so flexible dates are easier to hit, and small flats suit the $200-an-hour two-mover crew. The trade is stairs and street access, which is time. The written quote does the arithmetic for your actual building rather than a hypothetical one.
They're the other half of our week. Start with the area pages for Kirribilli and the rest of the twelve pockets.
Ready when your building is
Two minutes on the form: where you're moving, roughly what's coming, and the week you're aiming for. We call you back, talk to your building manager if there is one, and lock the window.